Sorenson Communications, LLC () Connects Life. For more information about the Lifeline, visit Sorenson Communications, LLC The National Suicide Prevention Lifeline can also be accessed by calling 1-80. “We are also working to raise awareness about the availability of this valuable resource.” “We want to support our community by providing easy access to 988 and to interpreters,” says Sorenson Vice President of Marketing Lance Pickett. The 988 number is now added to a host of three-digit, community resource numbers that can be reached through Sorenson ntouch devices. “We are here to serve customers 24/7 by supporting access to the lifeline and to assist lifeline staff in providing support and awareness.” “Sorenson always supports Deaf communication access, but especially in critical times of need or crisis,” notes Sorenson CEO Scott Wood.
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In addition, Sorenson Relay interpreters are bound by a Code of Professional Conduct, which clearly states that any information in an interpreted setting will be kept strictly confidential.
The 988 number is not yet available on a nationwide basis and is available now only for Sorenson customers.Īs with all calls processed through Sorenson Communications, the FCC mandates complete confidentiality of call content. When Deaf callers dial 988 on a Sorenson ntouch ® device, they will get confidential access to the Lifeline through Sorenson Relay interpreters. Sorenson is responding to the directive of the Federal Communications Commission (FCC) to provide direct-dialing 988 access to the National Suicide Prevention Lifeline.
SALT LAKE CITY – (May 12, 2020) Today, Sorenson Communications announced the availability of 988 dialing to the National Suicide Prevention Lifeline, which provides 24/7 emotional support for people in emotional distress or a suicidal crisis.
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